Glen Discovery Ltd Computer Services offers support for your computer network and servers. The cost of support will be agreed before installation of your network and will depend on the size and complexity of your network. We can also work with your existing IT support staff to increase resources and apply specialist knowledge where necessary. In addition to support, you will also benefit from our experience, helping with advice and consulting on new projects, equipment and software.
When you need help, for a fixed hourly rate plus travel, we can support your IT systems onsite. If you don't need us, you don't pay. We offer this service to businesses in Dundee, Angus, Perth and Fife.
on site maintenance visits
With an agreed contract, regular visits can be arranged to pre-empt or prevent computer problems disrupting your facility. Tasks performed here may include defragmenting hard disk drives and servers, backing-up of data files onto CD ROM, archiving of older files, clearing of temp files, virus checks. Analysis will also be undertaken to determine remaining disk space and other minor issues that may be affecting users.
'full support contracts'
For complete peace of mind, our full support contracts will provide unlimited onsite and remote support, daily monitoring of your server and a monthly onsite healthcheck on ALL desktop computers. Emergency support is provided within a maximum response time of 4-hours maximum (although 1 hour is usual). All this is available for a FIXED MONTHLY COST, so you know that your network reliability will be ensured for the same price each month.